Terms and conditions

Terms and conditions

Before making online purchases, consult the general sales policy, for more information, particularly regarding prices or delivery.

Consult our privacy policy to understand how your personal information will be used.

You have questions? We invite you to contact us and we will be happy to answer you!

Vignoble de l’Orpailleur privacy policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit https://orpailleur.ca/ (the “Site”) or make a purchase there.


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that brought you to the Site, and information about how how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:


This is a list of cookies we use. We have listed them here so that you have the option to choose whether you want to allow them or not.

_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data retained, persists for 30 minutes since the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data held, expires at midnight (depending on visitor location) the next day. Calculates the number of visits to a store per unique.

customer.cart, unique identifier, persists for 2 weeks, stores information relating to your shopping cart.

_secure_session_id, sessionstorefront_digest unique identifier, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.

- “Log files” track Site activity and collect data such as your IP address, the type of browser you are using, your Internet service provider, your referring and exit pages, and your timestamp data (date and hour).

- “Web beacons,” “tags,” and “pixels” are electronic files that record information about how you navigate the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including your phone numbers). credit card information, your email address, and your phone number. This automatically collected information is referred to as “Order Information.”

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.


Generally, we use the Order Information we collect to process any orders placed through the Site (including to process your payment information, arrange for shipment of your order, and provide you with invoices and/or order confirmations). Additionally, we use this Order Information to: communicate with you;

assess potential fraud or risks; and when consistent with the preferences you have communicated to us, provide you with information or advertisements regarding our products or services.

We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).


We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about Shopify's use of your Personal Information, please visit: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site – to learn more about Google's use of your Personal Information, please visit: https://www.google.com/intl/fr/policies/privacy/. Vous pouvez aussi désactiver Google Analytics ici : https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other legal request for information we receive, or to protect our rights.


Please note that we do not change our Site's data collection and usage practices when we detect a “Do Not Track” signal on your browser.


When you place an order through the Site, we will retain your Order Information on file unless and until you ask us to delete it. The Site is not intended for individuals of under 18 years old.


We may change this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


To learn more about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at info@orpailleur.ca, or by mail at the following address:

1086 Bruce Street , Dunham, QC, J0E 1M0, Canada

Terms of Service

The following general conditions apply to all users of or visitors to the www.orpailleur.ca site.

Access to or visit to this site constitutes pure and simple acceptance of these general conditions. If you refuse them, please leave the site. These general conditions are in force as of the launch of the site www.orpailleur.ca

Legal obligation

You must be 18 to buy alcohol in Quebec. Only a person of legal age to purchase alcohol may order from this site. Anyone placing an order should be prepared to provide proof of age upon request.

Access to the site

To visit or use this site, you must be at least 18 years old.
If you do not meet this condition, please leave the site now.
Access to the www.orpailleur.ca site is free.

Online orders

Wines, packages, activities of the Vignoble de l'Orpailleur can be ordered directly online.
The prices of wines, services, packages and activities found on the Boutique section of the site include provincial and federal taxes and are already included in the displayed prices.

The Vignoble de l'Orpailleur undertakes to deliver the wines, packages, activities, gifts, events ordered on this website within seven working days, with the exception of bottles requiring personalized labels.

The order will only be accepted within the limits of available stocks. In case of unavailability of stocks making it impossible to execute the order, the Internet user will be informed as soon as possible.

The customer may request that his order be kept at the Vineyard in order to take possession of it himself during his visit to the Vignoble de l'Orpailleur.

The consumer has a period of 48 hours to exercise his right of withdrawal without having to justify reasons or to pay penalties, with the exception, where applicable, of return costs, and this from the day of the award. of the order by the Internet user.

The information transmitted by the Internet user on the order commits him. In the event of an error in the wording of the recipient's contact details (in particular surname, first name, number and street name, postal code, city name, telephone number or email address) or incomplete content, the Vignoble de l'Orpailleur cannot be held responsible for the non-delivery of the products if the carrier is unable to deliver.


The items ordered are delivered exclusively in Quebec. The place of delivery of the goods is chosen by the Internet user when ordering.

In the event that for reasons of force majeure, fortuitous event, delivery is impossible, the Vignoble de l'Orpailleur will keep the customer-internet user informed. In the event of non-delivery of the purchases ordered for a cause attributable to the Vignoble de l'Orpailleur, the customer-internet user will be reimbursed in full.

Intellectual property

All data, text, information, images, photographs or any other content disseminated on the site is subject to protection under intellectual property law. Consequently, Internet users may only use these elements for exclusively private purposes.

With the exception of the above provisions, any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of the elements of the site without the prior written consent of Vignoble de l'Orpailleur constitutes an act of infringement sanctioned by the Intellectual Property Code.
All trademarks (brand names and logos) and any other distinctive sign that appear on our site are the property of Vignoble de l'Orpailleur.

Consequently, any reproduction and/or representation, and any use of these distinctive signs are therefore prohibited, except with the written authorization of Vignoble de l'Orpailleur Inc.


For all stages of access to the site, the ordering process, delivery, or subsequent services, the Vignoble de l'Orpailleur is bound only by an obligation of means.

Vignoble de l'Orpailleur cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular in the event of a break in service, external intrusion, downloaded viruses or damage caused to equipment or software that results from using or visiting this site.

The Vignoble de l'Orpailleur is only bound by a simple obligation of means concerning the information it makes available to people who access its website. Even though we have taken all steps to ensure the reliability of the information contained on this website, the Vignoble de l'Orpailleur cannot incur any liability for errors, omissions, or for the results that may be obtained by the use of this information. In particular, the use of hypertext links may lead you to other websites over which the Vignoble de l'Orpailleur has no control.

Access to the www.orpailleur.ca site may be temporarily interrupted for maintenance, updates or technical improvements, or to change its content and/or presentation.

In general, the Vignoble de l'Orpailleur cannot incur any liability due to non-compliance by users or visitors to the site with these general conditions of use.

The orpailleur.ca website is a site published by the company: Vignoble de l'Orpailleur Inc., located at 1086, rue Bruce, Dunham, Quebec, J0E 1M0 and incorporated under the Canadian Companies Act under number 190435-3

The Chairman and Managing Director of Vignoble de l'Orpailleur is: Mr. Charles-Henri de Coussergues.