Terms and conditions
Terms and conditions
Before making online purchases, consult the general sales policy, for more information, particularly regarding prices or delivery.
You have questions? We invite you to contact us and we will be happy to answer you!
Terms of Service
The following general conditions apply to all users of or visitors to the www.orpailleur.ca site.
Access to or visit to this site constitutes pure and simple acceptance of these general conditions. If you refuse them, please leave the site. These general conditions are in force as of the launch of the site www.orpailleur.ca
You must be 18 to buy alcohol in Quebec. Only a person of legal age to purchase alcohol may order from this site. Anyone placing an order should be prepared to provide proof of age upon request.
Access to the site
To visit or use this site, you must be at least 18 years old.
If you do not meet this condition, please leave the site now.
Access to the www.orpailleur.ca site is free.
Vignoble de l'Orpailleur is committed to protecting the personal information of individuals who visit its website. All personal information provided through the Shop section is protected under the Privacy Act.
Any person on whom personal data has been collected has the right to access, rectify and withdraw data concerning them upon simple written request to the following address: Vignoble de l'Orpailleur, 1086, rue Bruce, Dunham , Quebec, J0E 1M0
or by informing us by e-mail .
The information collected is for the sole purpose of the Vignoble de l'Orpailleur.
Wines, packages, activities of the Vignoble de l'Orpailleur can be ordered directly online.
The prices of wines, services, packages and activities found on the Boutique section of the site include provincial and federal taxes and are already included in the displayed prices.
The Vignoble de l'Orpailleur undertakes to deliver the wines, packages, activities, gifts, events ordered on this website within seven working days, with the exception of bottles requiring personalized labels.
The order will only be accepted within the limits of available stocks. In case of unavailability of stocks making it impossible to execute the order, the Internet user will be informed as soon as possible.
The customer may request that his order be kept at the Vineyard in order to take possession of it himself during his visit to the Vignoble de l'Orpailleur.
The consumer has a period of 48 hours to exercise his right of withdrawal without having to justify reasons or to pay penalties, with the exception, where applicable, of return costs, and this from the day of the award. of the order by the Internet user.
The information transmitted by the Internet user on the order commits him. In the event of an error in the wording of the recipient's contact details (in particular surname, first name, number and street name, postal code, city name, telephone number or email address) or incomplete content, the Vignoble de l'Orpailleur cannot be held responsible for the non-delivery of the products if the carrier is unable to deliver.
Nos cartes-cadeaux peuvent être utilisées seulement au Vignoble de l’Orpailleur inc. et sur le site de commerce en ligne www.orpailleur.ca.
Présentez votre carte-cadeau à la caisse au moment de la transaction ou entrez les renseignements dans les champs appropriés sur le site Internet.
Le solde restant peut être utilisé lors de votre prochain achat. Cette carte-cadeau ne peut pas être rechargée. Cette carte-cadeau est non monnayable. La valeur résiduelle peut être vérifiée auprès du Vignoble de l’Orpailleur. À noter que la valeur des cartes-cadeaux est toujours affichée en dollars canadiens.
Lorsqu’elle est utilisée pour payer un achat, elle constitue un mode de paiement au même titre que l’argent comptant. Les cartes-cadeaux sont exclues de toute promotion.
Le Vignoble de l’Orpailleur n’est pas responsable de la perte, du vol ou de l’utilisation non autorisée de la carte. Protégez cette carte comme de l’argent comptant.
Les cartes-cadeaux ne sont pas remboursables.
The items ordered are delivered exclusively in Quebec. The place of delivery of the goods is chosen by the Internet user when ordering.
In the event that for reasons of force majeure, fortuitous event, delivery is impossible, the Vignoble de l'Orpailleur will keep the customer-internet user informed. In the event of non-delivery of the purchases ordered for a cause attributable to the Vignoble de l'Orpailleur, the customer-internet user will be reimbursed in full.
All data, text, information, images, photographs or any other content disseminated on the site is subject to protection under intellectual property law. Consequently, Internet users may only use these elements for exclusively private purposes.
With the exception of the above provisions, any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of the elements of the site without the prior written consent of Vignoble de l'Orpailleur constitutes an act of infringement sanctioned by the Intellectual Property Code.
All trademarks (brand names and logos) and any other distinctive sign that appear on our site are the property of Vignoble de l'Orpailleur.
Consequently, any reproduction and/or representation, and any use of these distinctive signs are therefore prohibited, except with the written authorization of Vignoble de l'Orpailleur Inc.
For all stages of access to the site, the ordering process, delivery, or subsequent services, the Vignoble de l'Orpailleur is bound only by an obligation of means.
Vignoble de l'Orpailleur cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular in the event of a break in service, external intrusion, downloaded viruses or damage caused to equipment or software that results from using or visiting this site.
The Vignoble de l'Orpailleur is only bound by a simple obligation of means concerning the information it makes available to people who access its website. Even though we have taken all steps to ensure the reliability of the information contained on this website, the Vignoble de l'Orpailleur cannot incur any liability for errors, omissions, or for the results that may be obtained by the use of this information. In particular, the use of hypertext links may lead you to other websites over which the Vignoble de l'Orpailleur has no control.
Access to the www.orpailleur.ca site may be temporarily interrupted for maintenance, updates or technical improvements, or to change its content and/or presentation.
In general, the Vignoble de l'Orpailleur cannot incur any liability due to non-compliance by users or visitors to the site with these general conditions of use.
The orpailleur.ca website is a site published by the company: Vignoble de l'Orpailleur Inc., located at 1086, rue Bruce, Dunham, Quebec, J0E 1M0 and incorporated under the Canadian Companies Act under number 190435-3
The Chairman and Managing Director of Vignoble de l'Orpailleur is: Mr. Charles-Henri de Coussergues.